Thank you for visiting the Greenstar Plant Website. We are a true wholesale distributor to the Horticultural industry coast to coast across Canada. Our focus is to service the retail community with the widest selection of products and brands that will enable Canadian retailers to service their customers and communities with the variety of goods they demand.
Here are some of the ways we work hard to make a difference
- We listen
Listening to our customers is the best way for us to understand what you really need.
- Exceed customers’ expectations
Every day, we strive to go beyond what you expect by delivering truly superior service. This sometimes means meeting last minute demands or requests for odd or specialty items as quickly as possible.
- Walk the walk
It’s important to listen, and vital to turn that feedback into action. We continually modify our product lines and procedures to suit your specific needs.
- Simplified systems
It doesn’t take a manual to understand our booking programs, our catalogues, our pricing, or our returns procedures. And if you have questions, there’s a team member just a quick phone call away.
- It’s personal
Every one of us strives to do something out of the ordinary, throughout the year. We’re personally invested in your success; we’re partners and together we’ll flourish.
Manufacturing & Production Division
Greenstar Plant Products Inc. is an International producer of premium horticultural products and solutions for global domestic and commercial use. Our own branded product is supplied to commercial operators including landscapers, greenhouses, municipalities, nurseries, organic farms, as well as independent retailers. Whether you’re looking to purchase high-quality organic fertilizer for your garden center or switch your municipality to Earth Safe™ or SuperGreen gardening methods, when you select our products you can be confident you’ve made the right choice.
Greenstar operates 2 warehouses, 35,000 square feet in Langley, B.C. and 53,000 square feet in Cambridge, Ontario. In B.C. we have 7 dock doors for shipping and receiving and in Ontario we have 12 shipping and receiving doors. Our Cambridge warehouse is a 38' clear ceiling height operating very narrow aisle warehouse technology which allows us to maximize storage and efficiency.
The Greenstar Customer Service Team is available to answer your questions about any of the products we offer, order processing, shipping, and more. Our aim is to provide you with the best buying experience in the industry.
Superior customer service is the lifeblood of our company. Our ability to do our job efficiently and thoroughly directly impacts your ability to do yours. We take that responsibility very seriously. Years ago, when Greenstar first opened its doors, the goal was to provide the often-overlooked independent retailer with quick and easy access to the innovative products the marketplace demands. We quickly discovered that independent retailers require more than just excellent product accessibility. To be most helpful, we needed to offer a program that also included in-depth product knowledge, market intelligence, accurate just-in-time delivery and impeccable customer service.
Today Greenstar’s business model includes all those elements and more — fed by a clear understanding that if we exceed your expectations, it will help you to exceed your customers’ expectation. Basically, it comes down to our people. Every team member is challenged to identify and follow through on customer-service initiatives that make a difference for our retailers and vendors.
We are a leading wholesale supplier of quality horticultural products to the Canadian market. With a large number of products ranging from organic and organic based fertilizers, garden accessories, decorative planters, horticultural lighting and control products. We go beyond serving our clients' basic needs by providing complete and comprehensive goods and services. Our success is built on consistently maintaining a high level of customer service through focused supply chain management. Whether it’s swiftly processing orders and returns, overnight delivery or technical support, you’ll find our team of service providers are available and devoted to meeting and exceeding your expectations.
For more information, to open an account, or to place an order, please contact a customer service representative using the 'Contact Us' button, or call us direct:
Western office hours are 7:00am-4:30pm PST
Sales Direct: 1.800.644.4769 or 604.881.7200
Reception: 1.888.747.4769 or 604.882.7699
Fax: 1.888.933.3385 or 604.882.7659
Address: Greenstar Plant Products Inc.
9430 198th Street, Langley,
B.C., V1M 3C8
Eastern office hours are 8:00am-5:00pm EST
Sales/Admin: 1.800.265.5139 or 519.220.1151
Fax: 1.800.616.1516 or 519.220.1152
Address: Greenstar Plant Products Inc.
255 Holiday Inn Drive,
Cambridge, ON, N3C 3T2